Repair & Maintenance Service
Satisfaction + Safety We provide an industry-leading support system so that we can offer our customers the highest quality coffee.
Our Full Support & Follow-up System
To help our customers keep their coffee machines in the best condition even through constant use, we at Lucky Coffee Machine Co. also provide full post-installation support.
- Routine Inspection & Water Purifier Replacement Installation
- In order to brew delicious coffee that keeps our customers satisfied, maintenance inspections and changing the water purifier cartridges are essential.
Allowing for variations according to water quality and frequency of use, we recommend changing the water purifier cartridge within one year, as the water purifier’s filtration capacity decreases over time.
By using clean water, with impurities and odors removed, our clients can offer their customers delicious coffee.
- Available 365 Days a Year, 24 Hours a day,
- Prevent machine malfunctions! Keep it in good condition longer! We make every effort to meet our customers’ demands.
- ●Equipment installation
- ●Operation guidance
- ●Sanitation guidance
- ●Annual Maintenance (inspections, contract/service inspections, water purifier cartridge replacements, adjustments, repairs)
- ●Equipment removal (Industrial waste processing)
- ●Sales of cleaning agents
- ●Sales of water purifiers
- Follow-ups anywhere in the country.
- Through our company service centers in 9 locations (Sapporo, Sendai, Northern and Central Tokyo, Nagoya, Osaka, Okayama, Hiroshima, Fukuoka), and our network of business partners at approximately 100 service locations, we offer thorough follow-ups, from installation and maintenance to repairs, anywhere nationwide.
Our recommended Annual Maintenance Inspection Contract Plan.
When you take out a contract upon installation of the coffee machine, you can use it in the knowledge that no separate charges for routine check-ups or repairs are necessary. All prices are excluding tax.
Fully Automatic Coffee Machine 1-Year Maintenance Plan [1-3 Routine Inspections/year Plan]
[Annual Maintenance Fee]
1-3 Routine Inspections/year Plan ………………from 78,000 yen
*Maintenance fees vary according to the machine. Please contact your sales representative for more information.
Semi-Automatic Espresso Machines,
Coffee Brewers 1-Year Maintenance Plan [1 Scheduled Inspection/year Plan]
[Annual Maintenance Fees]
Coffee Brewers …………………………from 40,000 yen
Semi-Automatic Espresso Machines ……from 56,000 yen
*Maintenance fees vary by machine. Please contact your sales representative for more information.
- ・The contract term is 1 year.
- ・1 Water Purifier Cartridge Replacement (parts & labor) per year included.
- ・If you do not subscribe to the Annual Routine Inspection Plan, beginning one year after installation of a new machine, a charge will be made for each repair made (parts & labor).
Sample Repair [Replacement of Electrical Parts] Labor 16,000 yen + Parts 15,000 yen = 31,000 yen *Prices may vary according to the job.
We offer an even better deal on our Satisfaction Guaranteed 5-Year Maintenance Plan.
Annual Scheduled Inspection Plan
We have put together a 5-year Long-term Maintenance Plan that includes the same features as our Annual Maintenance Plan and that uses our nationwide network.
Maintenance fees vary by machine. Please contact your sales representative for details.
The average period of use for a coffee machine is 5 years.
We have put together a 5-Year Routine Inspection Service contract so that we can guarantee our customers the long-term use of our coffee machines.
Customers paying the 5-year service fee in a single, lump-sum payment can benefit from an even more favorable rate.
*Please contact your sales representative for details.